SOCIAL MEDIA MANAGEMENT SERVICES UK
Managing your social media pages takes precious time away from running your business. At Digitaltude, we ensure that our clients and their business reach their maximum potential through social media marketing.
Most businesses have an online presence because of how the majority of business and transactions are done online these days, but they do not know the power that they truly hold by being online. When you work with us, we help you to utilize your social media platforms that you have created for your business to the fullest. We can even create these profiles for you, as well!
Social Media Strategy
Which should include posting frequence, content calendars, target audience and keywords research etc.
Set-up and Branding
Of new or existing social profiles – consistent branding and voice across all your channels is crucial
Sharing and Commenting
On third-party posts that are relevant to your brand
Engaging in Conversations
Be it existing or potential customers
Social Media Monitoring
Keeping an eye out for mentions of your company and interacting with those posts
Social Customer Service
Responding to questions or complaints from users.
Check out our awesome plans!
Frequently Asked Questions
What type of results can I expect?
The key performance indicators we look at are followers, engagement, and website traffic. All 3 of these metrics influence sales in the long-term. You will see these metrics increasing monthly, and you will have insight in the progress to see how this is working for you.
Do you monitor the pages for comments, messages and reviews?
Yes, your social media manager will be monitoring the pages for comments, messages, and reviews. If we know the answer to the question or comment, we would respond accordingly. If we do not know the answer, we will direct the question to you and notify you via email.
Who will be working on my account?
You will be assigned a dedicated social media manager. This person is trained in social media marketing and is likely to have experience working with clients similar to your industry. This person will be your main point of contact. In addition, each social media manager reports to a Director, who reviews all deliverables before it is sent to you. This is to ensure that you receive quality work and to resolve tough situations.
How soon should I expect to see results?
If you define results as followers and engagement, our clients normally notice an increase in followers and engagement within the first 30 days. The results should continue to increase each month.
Why not just e-mail me instead of a call?
Having a 10 minute call has proven to be the best method to understand your business and its needs. It lets us dig deeper and develop a strategy which will attract many new customers and improve your ROI.
How will you create content that fits my business?
In the intial call and communication, we learn more about your content preferences. In the strategy we develop for you, it will specify the content approach that we will use for your business. If you approve this approach, we will start developing content in a content calendar. You will have an opportunity to review all content in advance before it is published to your social media pages.